A Quick Guide to Social Customer Service

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The social media revolution has seen many businesses gladly embracing this culture of social customer service. However, not everyone is doing it right. It is well obvious that customers who resort to social media for customer service are likely to be more sophisticated than the traditional customer we have always known. As a result, it is best that social customer service be treated with care and efficiency to serve customers the best. This article is a quick guide to social customer service.

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